Your information, treated with care
Privacy notice.
This notice explains how SEER MANAGEMENT SERVICES LTD uses personal information when you visit seermanagement.uk or contact us through this website. It covers website enquiries. Information about the processing of employee and payroll records is provided separately as part of the relevant service arrangements.
Who we are
SEER MANAGEMENT SERVICES LTD is responsible for the personal information described in this notice. Our registered office is 50 Princes Street, Ipswich, Suffolk, IP1 1RJ. For privacy questions or requests, email payroll@seermanagement.uk, call 01473 487205, or write to our registered office.
Information you share with us
Our enquiry form collects your name, email address, service of interest and message. You can also choose to provide your telephone number and company name. We receive the information you include when you contact us by email or telephone, together with any subsequent correspondence.
You do not have a legal or contractual obligation to submit a website enquiry. We need the required fields to understand your request and reply; without these details, we may be unable to help.
Please do not send payroll records, National Insurance numbers, bank details, identity documents or other sensitive personal information through this form. Contact us first so that we can agree an appropriate way to exchange any information needed for our services.
How and why we use it
- Responding to enquiries: we use your details to understand your needs, answer questions and manage our correspondence. Our lawful basis is our legitimate interest in responding to people who contact our business.
- Preparing a service for you: where you ask us to take necessary steps towards a contract with you as an individual, our lawful basis is taking those steps at your request. For enquiries made on behalf of a business, we rely on our legitimate interest in managing business relationships.
- Keeping the website secure: we use limited technical information to protect the enquiry form and prevent misuse. Our lawful basis is our legitimate interest in protecting our systems and the people who use them.
- Meeting legal requirements: where necessary, we retain or disclose information to comply with an applicable legal obligation.
The form acknowledgement confirms that you have read this notice and that we may reply about your enquiry. It does not sign you up to a marketing mailing list. We do not make decisions with legal or similarly significant effects about you using automated processing through this website.
Website information and cookies
The contact form uses an essential session cookie to protect submissions and display the outcome of your enquiry. It holds a session identifier rather than your message. The cookie is set for the browser session; your browser may preserve sessions if you enable session restoration. Blocking it may prevent the form from working.
We use a limited record derived from your IP address and recent submission times to restrict repeated form submissions. Our hosting service may also record technical information, such as IP addresses, requested pages, browser details and access times, in its server logs for operation and security.
This website does not use advertising cookies or analytics tracking. Its fonts and images are served from the website itself. If you follow a link to another website, that site's privacy information will apply.
Who can access your information
Enquiries are delivered to our company email account. Relevant members of our team and the providers supporting our website hosting and email services may process the information as needed to operate those services. Information may also be shared with professional advisers or public authorities where necessary for advice or to meet a legal obligation. We do not sell enquiry information.
How long we keep it
We keep enquiry information for as long as reasonably necessary to answer your request, manage any resulting business relationship and meet applicable legal obligations. When deciding how long to retain it, we consider the nature of the enquiry, whether it remains active, relevant record-keeping requirements and any need to resolve a dispute. Temporary website security records are used only for their security purpose and are subject to the website and hosting service's retention settings.
Your choices and rights
Depending on the circumstances, you can ask to access, correct or erase your personal information, restrict its use, or receive certain information in a portable format. These rights are subject to conditions and exceptions. Contact us using the details above to make a request.
You have the right to object to processing based on our legitimate interests. Tell us about your circumstances and we will consider your request in line with applicable data protection law.
If you are concerned about how we handle your information, please contact us so we can investigate. You can also raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Keeping this notice up to date
We may update this notice to reflect changes to our website or the way we handle enquiries. The current version will be available on this page.